About SIGMA VIG sh.a
“Sigma VIENNA INSURANCE GROUP "sh.a was established in 1999 and registered in the Court of Tirana with Decision No. 20487 dated 3 February 1999. It's activity is regulated by the articles of Law No. 9901 dated 14 April 2008 "On commercial companies" and Law No. 52 dated 22 May 2014 "On insurance and reinsurance activities and intermediation in insurance and reinsurance", and bylaws issued in its function The regulatory entity for the insurance market is the Albanian Authority. Its main activity is providing insurance for motor vehicles, property, health and other non-life insurance. In 2004, it also started its activity in Kosovo through its branch.
Since 2007, SIGMA is part of the Vienna Insurance Group, the largest insurance group in Austria and Central and Eastern Europe. Through 2023, Sigma VIG is positioned fourth in the market in terms of premium volume, with 12.29% of the total Non-Life insurance market. Over 186,000 customers have chosen Sigma VIG as their insurance partner throughout 2023, responding to claims in more than 7,500 cases.
Over the years, the company has turned stability and positive performance into tradition, with the aim of maintaining the high quality of service, which stands out especially in motor insurance even during 2023. We rank third in MTPL and Casco insurance, with about 15 % each.
The company has shown positive performance during 2023 also in the property insurance profile, positioning itself in third place, not only thanks to the company's capacities, but also due to the reinsurance agreements that enable the insurance of any value or property. Sigma VIG is the first choice of the largest corporations and investors in the country.
Based on the audit conclusions carried out in 2023, reasonable assurance has been achieved that the activities of the Sigma VIG company have been carried out in accordance with the legal framework for the insurance market in Albania. Digitization of customer service processes continues to be an objective of high importance, because it is one of the priorities of the VIG group, therefore we intend to move at the same pace and speed in this direction. We have worked hard to have an improved version of the Sivig application and the online sales process, both through the application itself and the website.